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Comments on Donation account cannot currently make live charges, transaction has not been processed

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Donation account cannot currently make live charges, transaction has not been processed

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Wanted to make a donation via the donate button but upon click on "Pay" an error message occured: "Your account cannot make live charges. If you are the site owner, please activate your account at https://dashboard.stripe.com/account/onboarding to remove this limitation. If you are a customer trying to make a purchase, please contact the owner of this site. Your transaction has not been processed."

I would like to successfully make a donation.

Screenshot of the error message that is also printed above

bug status-completed donation
posted about 3 years ago
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Trilarion‭
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1 comment thread

Thanks for the report. There seems to be an issue with invalid birth dates stored by them, which we c... (2 comments)
Thanks for the report. There seems to be an issue with invalid birth dates stored by them, which we c...
luap42‭ wrote about 3 years ago
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Thanks for the report. There seems to be an issue with invalid birth dates stored by them, which we can't fix (through the interface Stripe provides us). We've already contacted them but they have unfortunately not yet responded satisfactorily and now chose to halt transactions instead. 😠

Trilarion‭ wrote about 3 years ago
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luap42‭ I see. Your comment would basically be an answer to this question that could be edited later when it's possible to donate again.