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> The Codidact community team have accepted to be the staff and run the community. So, in my opinion, if Codidact is an aspiring platform, one may expect that they work as paid staff do.
> 
> Am I right?

I see two very different issues of:

### Productivity

As noted by others, the volunteers have limited time for this (or any other) volunteer project, so unless they feel a particular feature is important enough to spend the time on, it won't get done. That is **normal** for a volunteer project.  This has a major impact on feature requests. 

### Professionalism

This covers two areas:

* Quality of Code

As with any open source project, quality of code will vary a lot. But, within certain limits, adding more people to the project will increase code quality as there are more people reviewing code and helping to improve it. The truth is, commercial code varies quite a bit in quality too - most people just never see it.

* Interactions within the Project and with the Public

While hard to enforce - not so easy to kick someone out for misbehaving when anyone can volunteer and no money is involved - this is most definitely a goal in Codidact. Volunteers are expected to treat each other with respect and to treat the end users (i.e., people actively making use of Codidact but not contributing to the code or other core parts of the project) with respect. This is, of course, a two-way street. If users are not themselves respectful of the Codidact volunteers (developers and moderators) then they may get an (unfortunate) bit of disrespect back, though part of the goal of moderation is to minimize such issues and, using tools such as closing questions and removing user privileges, to keep the overall conversation polite, respectful and, by certain definitions, *professional.*

Back to the original question: If the issue is "volunteers should treat users and user requests professionally" (i.e., with respect, politeness, etc.) then I agree. If the issue is "volunteers should handle all feature requests quickly simply because I **know** they are important and will improve the system" - no, that is not a reasonable expectation for an all-volunteer project.