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Q&A Where can I ask about fixing a Fairphone 3?

I am trying to fix my Fairphone 3, and have run into a problem. I'd like to ask on CoDidact, but I don't know which community is appropriate. Electrical Engineering would seem the logical place, h...

2 answers  ·  posted 3y ago by FractionalRadix‭  ·  last activity 3y ago by Lundin‭

#2: Post edited by user avatar FractionalRadix‭ · 2021-01-30T12:05:33Z (about 3 years ago)
#1: Initial revision by user avatar FractionalRadix‭ · 2021-01-30T12:05:13Z (about 3 years ago)
Where can I ask about fixing a Fairphone 3?
I am trying to fix my Fairphone 3, and have run into a problem. I'd like to ask on CoDidact, but I don't know which community is appropriate.

Electrical Engineering would seem the logical place, however, [consumer electronics is off-topic there](https://electrical.codidact.com/help/topics). Also, my problem isn't in the electronics - it's simply about how to take the thing apart properly.

Before people rush to answer, I'd like to point out that Fairphones are built to be easily repairable. I think Fairphone repair should be on-topic on Electrical Engineering, even though my specific problem is not.

Here is the question I'd like to ask:



 > I dropped my Fairphone 3 and its display no longer works. It still makes sounds and vibrations when I switch it on or off, so I think it is only the display circuitry that's having problems.
>
> I am taking it apart, according to the instructions in [this video](https://www.youtube.com/watch?v=hG6OVPTnrK4). Things work fine until I have to push the display out of the phone's frame. The explanation starts at 0:57 in the video.
>
> My problem is, the display seems very firmly stuck in its frame, and I just can't push it out. It was suggested somewhere on YouTube that you could use a credit card to carefully wiggle it free. I tried that using an old credit card, but it is too thick to get in-between the frame and the display.
> 
> I also found [this guide](https://nl.ifixit.com/Guide/Demontage+van+de+Fairphone+3/125573) (in Dutch) where people use a plectrum. I'm considering that, but I don't have one lying around.
>
>The question is, how can I safely remove the display from the frame? Do I need to buy a plectrum, or are there other techniques?