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Q&A Deficiencies in the Terms of Service

This is already being discussed in a comment thread, but I'm bumping it up to an answer for visibility and so it can be voted on. "We may update our terms from time to time without further notic...

posted 2y ago by Monica Cellio‭

Answer
#1: Initial revision by user avatar Monica Cellio‭ · 2022-05-01T16:50:19Z (over 2 years ago)
This is already being discussed in a comment thread, but I'm bumping it up to an answer for visibility and so it can be voted on.

>  "We may update our terms from time to time without further notice to you, unless notice is required by law. Your use of the Service after the Terms are updated constitutes your acceptance of the updated Terms."

As a user, I would be very suspicious of a TOS document that includes that.  It invites abuse, especially if the community has no way to validate when a TOS change was made.  It opens us up to suspicion that we could sneak unfavorable changes into the TOS, something that other companies have done.  We want to be open, transparent, and accountable to our communities here; it's one of the things that sets us apart.

I agree that we need to be able to modify the TOS; any service that exists for long enough will run into situations that require changes.  However, I think we *must* notify users, *in advance*, as a matter of principle and possibly a matter of law.  (I don't know the legal requirements of every jurisdiction in which we have users.)

We don't have code for this now, but I think we'd need to add a way for an administrator to send an inbox notification to every user on the network.  I don't know if we need email notifications if we have on-site notifications, and I don't know how hard it would be to send them, but we at _least_ need the on-site notification, in my opinion.

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I agree with the other points you raised: severability, linking the privacy policy, and enabling changes (I'm just disagreeing on implementation of this last).