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We generally attempt to contact users. We can't guarantee that the address originally provided still works, or that our message won't be filtered by your email provider, but we do make the attempt...
Answer
#1: Initial revision
by
Monica Cellio
·
2024-05-07T22:37:33Z (6 months ago)
We generally attempt to contact users. We can't guarantee that the address originally provided still works, or that our message won't be filtered by your email provider, but we do make the attempt -- in the usual case. However, for very abusive behavior -- such as somebody creating an account just to post spam, or creating an army of sockpuppets to engage in abusive behavior -- we want to reserve the right to just nuke the account and move on. (We have had DoS attacks and armies of spam accounts; this isn't theoretical.)
How could we phrase this to be more reassuring to "real" users, folks like you who post in good faith?
The word "may" is ambiguous in English, meaning either permission (you agree we can contact you) or uncertainty ("might"). That was an unfortunate phrasing on our part, sorry.