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Welcome to Codidact Meta!

Codidact Meta is the meta-discussion site for the Codidact community network and the Codidact software. Whether you have bug reports or feature requests, support questions or rule discussions that touch the whole network – this is the site for you.

Comments on Where can I report private issues

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Where can I report private issues

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Sometimes, there are issues that should not be made public (for instance, issues relating to security or privacy) and as such should not be posted here on Meta. Given the potential severity of those issues though, it is important to be able to notify Codidact in some way.

Where can users privately report issues?

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Discord (contact personally), Mail?

It matters! If you think that a specific person can solve your problem than just message them in Discord since we can freely talk in Discord.

But if you think that the whole Codidact team (only staffs) should know about the problem than just mail support at Codidact dot org. (support@codidact.org)


I think most of staffs have access to FB page, Reddit page but I don't have any idea if they are active right there. So I will just say that you can get faster response by Discord (if that user is busy than they might take some time for replying your message so I will suggest that Mail is better than anything else since they visit mail once at least a day) or Mail.

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General comments
sau226‭ wrote almost 3 years ago

We don’t have any intentions of using Facebook or Reddit for product support - things become complicated (e.g. how do we verify who a user is etc.) and we just can’t justify doing so at this size and scope.

Whatever is on the contact form is guaranteed to be working and will allow for private matters to be handled.