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Comments on Drafting the Codidact Arbitration & Review Panel

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Drafting the Codidact Arbitration & Review Panel [duplicate]

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Closed as outdated or superseded by ArtOfCode‭ on Nov 21, 2020 at 21:10

This question has been superseded or is outdated. For more up-to-date information, see the linked post. See: Second Iteration of Drafting the Codidact Arbitration & Review Panel

This question was closed; new answers can no longer be added. Users with the reopen privilege may vote to reopen this question if it has been improved or closed incorrectly.

Since Codidact was founded, we have had one rule leading our path every step of the way. It's the rule that community comes first. That the Codidact "staff" shouldn’t overrule the community, but could be overruled by it.

In any community, acts of moderation should be rare. And even rarer is the need to review these decisions. However, there will inevitably be cases where certain situations need to be reviewed:

  1. Users think that an action (for example, a suspension) is wrong or even malicious.
  2. A moderator might misbehave and violate our light Code of Conduct or our Terms of Service.

I want to emphasize that there have been no such cases yet, and there will likely (and hopefully) not be for months, if not years. But we can be sure that there will be one at some point in the future. When this situation does arrive, it's better to have an existing process that can be followed to guarantee the best resolution of the conflict rather than coming up with a brand new process on the spot.

It should be clear that such a process shouldn't involve "us" (the Codidact team), but rather "you" (the community). Hence, at some point, it was decided on the old forum that we'd eventually have some kind of review panel, which would be responsible for these cases.

While there will probably be no "panel elections" for the time being, because the panel members would still be a large percentage of our community members (which wouldn't exactly make sense at this stage), we have made a start on the Panel review process. It is based on these three principles:

  1. The Panel decisions are binding to moderators and the Codidact team1.
  2. Every party should be heard before any decision is made.
  3. The Panel shall be independent and impartial.

This process is currently only a draft. We'd like your feedback, and welcome any suggestions for changes to it. Please leave them in answers to this question.

You can find our current draft here.

  1. For obvious reasons, there are some legal limits. However, in these cases, we have tried to strike a balance between legal and community interests. For example, in such a case, the Panel may decide to publish our reasons (with private information redacted).

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General comments (5 comments)
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It might be worthwhile for this document to make it clear which of its provisions about moderators apply to moderators pro tempore - those appointed by the Codidact organization to help get a community started, before there's sufficient critical mass to elect permanent moderators.

For example, as mods pro tem are selected by staff rather than by the community, perhaps they're removable by staff as well. (I would assume that this is the case right now, in these wild pre-ratification days, as there are no permanent mods, only fledgling communities, and no panel.)

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General comments (3 comments)
General comments
luap42‭ wrote over 4 years ago

I'd think the best solution would be to apply the process regardless of pro tempore status. Probably the only difference would be, who can then choose a replacement.

luap42‭ wrote over 4 years ago

And I'd hope, that we don't need to conduct moderator review for now, until we have a panel. However, it'd certainly involve much talking with the mod, rather than removing the status.

Monica Cellio‭ wrote over 4 years ago

I upvoted for "we should make it clear", not to support the example of summary removal by staff. I agree that the process should apply no matter who appointed the mod. Mods should be able to do their jobs without feeling hindered by concerns about unjust removal.