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Comments on Drafting the Codidact Arbitration & Review Panel

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Drafting the Codidact Arbitration & Review Panel [duplicate]

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Closed as outdated or superseded by ArtOfCode‭ on Nov 21, 2020 at 21:10

This question has been superseded or is outdated. For more up-to-date information, see the linked post. See: Second Iteration of Drafting the Codidact Arbitration & Review Panel

This question was closed; new answers can no longer be added. Users with the reopen privilege may vote to reopen this question if it has been improved or closed incorrectly.

Since Codidact was founded, we have had one rule leading our path every step of the way. It's the rule that community comes first. That the Codidact "staff" shouldn’t overrule the community, but could be overruled by it.

In any community, acts of moderation should be rare. And even rarer is the need to review these decisions. However, there will inevitably be cases where certain situations need to be reviewed:

  1. Users think that an action (for example, a suspension) is wrong or even malicious.
  2. A moderator might misbehave and violate our light Code of Conduct or our Terms of Service.

I want to emphasize that there have been no such cases yet, and there will likely (and hopefully) not be for months, if not years. But we can be sure that there will be one at some point in the future. When this situation does arrive, it's better to have an existing process that can be followed to guarantee the best resolution of the conflict rather than coming up with a brand new process on the spot.

It should be clear that such a process shouldn't involve "us" (the Codidact team), but rather "you" (the community). Hence, at some point, it was decided on the old forum that we'd eventually have some kind of review panel, which would be responsible for these cases.

While there will probably be no "panel elections" for the time being, because the panel members would still be a large percentage of our community members (which wouldn't exactly make sense at this stage), we have made a start on the Panel review process. It is based on these three principles:

  1. The Panel decisions are binding to moderators and the Codidact team1.
  2. Every party should be heard before any decision is made.
  3. The Panel shall be independent and impartial.

This process is currently only a draft. We'd like your feedback, and welcome any suggestions for changes to it. Please leave them in answers to this question.

You can find our current draft here.

  1. For obvious reasons, there are some legal limits. However, in these cases, we have tried to strike a balance between legal and community interests. For example, in such a case, the Panel may decide to publish our reasons (with private information redacted).

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General comments (5 comments)
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Note:
The comments indented as list items have been added by luap42 as a reply.

Articles 7, 13 and 20 could be replaced by a single article stating that each case which is handled by the panel is assigned a reporter.

  • This will be considered. One possible problem is, that the Title 4 proceedings reporter doesn't need admin privileges in most cases, but we can find a formulation for that.

The first sentence of the second paragraph of the preamble should be adapted:

The Panel’s duties are reviewing moderator actions and reviewing whether a moderator is suitable for the role or should be removed if this is questioned.

Removing primary eliminates possible interpretational issues like "Oh, and what are its secondary duties?". By defining clearly what the panel has to do and what not also eliminates the need of Article 33. Removing "in more serious cases" makes clear that the panel can theoretically always intervene but also removes the uncertainty what a more serious case is and what not.

  • I'd not do this for two reasons: First of all, the panel is also responsible for other cases (Title 4). Secondly, I'd rather have talks than punishments. Removing "in serious cases" goes against that principle.

Can someone please explain the reasoning behind "In the first election, the three members with the lowest vote scores shall be elected for one-year terms only." (Article 1). Why doesn't this simply apply for everyone in the first election?

  • See manassehkatz's comment. The idea is, that we won't change the whole panel at a time, but about the half (once 3, once 4).

Article 11 states that only the Codidact team and other moderators are eligible to initiate a Moderator Review Proceeding. Why can't regular users directly initiate one? I think that this opportunity must be there in a community-first approach. For the concern that this could lead to unwarranted and many appeals at once, there can be threshold in form of providing evidence. Evidence can be reviewed and according to Article 8 be rejected if "obviously unreasonable".

  • Warranted moderator review will (and should) be rare. I'd rather not have many moderator review complaints because of possibly unfair question closure. We can revisit this if there is a need. Furthermore, communities can choose for themselves, how mods are selected and hence logically also "deselected". If a community mistrusts a mod, they can remove them without initiating a review procedure, which is for egregious Codidact rule violations.

Speaking about Article 8, this should be a general clause as the reporter articles should be as this applies to every case presented.

  • I'll review this.

For Article 12, why does someone on the team need a moderator status to carry out the designated duties? In my understanding (especially as @luap42 answered me about how these terms are defined), a team member is "responsible for the administrative day-to-day operations" - is moderating considered an administrative day-to-day operations? I thought day-to-day operations are concerned with running Codidact which not only evolves about moderating but rather organising the project, the volunteers and preparing documents for boards and governing bodies. This sentence needs some clarification, especially with a legal entity in mind as the removal of a moderator status of a team member shouldn't impair the project. (See the bus factor.) It also helps to show that we all are in it and that the panel views everyone as equals in their operation.

  • You are correct, that some dev won't need moderator access in most cases. However, they might get admin access (access to error logs and some site settings for example), which includes all privileges moderators enjoy. In these cases, the special provision applies.

How is option (b) in Article 17 reasonable? "Yes, you did something wrong - but hey, we know you, it's alright." Option (c) should be the main action taken but there are others problems as noted by @msh210. However, I think that (b) should be removed - personally, I don't get it. (I favour more warnings instead of acknowledging something while doing nothing.)

  • This is for comparatively minor offenses, where the mod did something wrong, but it isn't severe enough to threaten removal (=formal warning) and we also don't want to dismiss the review as "unfounded"/"invalid", because it's technically correct.

Temporary replacements for recused members (Article 30 and 31) should be randomly drawn from a pool of candidates for which every member of the community can register. This reduces the probability of bias in choosing replacements as well as situations where the same individuals are repeatedly taken as replacements therefore acting as unofficial panel members even though they were never elected. The panel should be as free from bias as possible - randomising replacements keeps this relatively low.

  • This is worth looking into.

Article 32 is in my opinion highly questionable. Either the board itself has the right to change the rules or the community as a whole. (I favour the community as a whole.) The Codidact team (whoever this might be after the creation of a legal entity) should have no say in this as this basically allows to dismantle the panel whenever the team feels like this. It doesn't help that "discussions with the community about the merit of the change" are held as no option is indicated for the community to stop an unreasonable change.

  • Who exactly is able to change these policies will be defined by the constitution/by-laws of our organization. For now, the "Codidact team" is used as a placeholder for both all actions coming from "us" and not coming "from the community". Requiring public discussion should eliminate most possible cases of abuse. Furthermore, the community will send representatives to the board, which can have direct influence. This should be enough for now.

Besides these specific points, terms should be defined more precisely. As answered in the comments of @Lundin's answer, the panel is supposed to be network-wide, yet this word doesn't appear once in the rules (expect for removing a moderator network-wide). Similarly, as soon as there are help pages or documents explaining how the Codidact team or boards are created, these should be linked. (My last sentence only applies as soon as there is a legal entity - for a private venture I don't think that it's necessary.)

  • This will be reviewed for the next draft version. However, many things with regards to legal formation are yet open and need to be discussed with a lawyer in the future and can't be decided yet.
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General comments (4 comments)
General comments
manassehkatz‭ wrote almost 4 years ago

Can someone please explain the reasoning behind "In the first election, the three members with the lowest vote scores shall be elected for one-year terms only." (Article 1). Why doesn't this simply apply for everyone in the first election? That is so the terms are staggered, the lowest 3 get a new election after 1 year, the other 4 after 2 years.

luap42‭ wrote almost 4 years ago

I'll edit the responses into the post later (marking them as reply), as I think this is too long to be considered in a comment thread.

luap42‭ wrote almost 4 years ago

I have now added some comments.

msh210‭ wrote almost 4 years ago

Zerotime: For your future proposals, could you put one in each answer post please so that people may vote them up or down sensibly?