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Comments on How to send message to mod other than by flag?

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How to send message to mod other than by flag?

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Is there a way to send a message to a moderator without raising a flag? If yes, please explain. If no, consider this a feature request.

I tried to send a message to a mod about a question that got deleted, so there was no way for me to do that with a flag. I ended up flagging an unrelated post and explained in the flag description, but that seemed rather klunky and like a misuse of the system.

What's the right way to do this?

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1 comment thread

Chat/Discord (5 comments)
Chat/Discord
manassehkatz‭ wrote about 1 year ago

I think a formal method within the system would be helpful. That is, to me, a failing Somewhere Else - there is really no easy way to communicate with someone because email addresses are not (unless specifically listed in user profiles) public. Sometimes what I have done is: Find a message (Q, A, comment) from that user and respond to it. But that is less than ideal for a bunch of reasons, most notably that it is public. Which leaves the general answer: Chat. For now for the primary Codidact instance that means Discord. But not everyone is on Discord, and the solution to that is to implement our own Chat, which would solve a number of issues. But that is non-trivial, so it will take some time until that happens.

trichoplax‭ wrote about 1 year ago

In the same way that not everyone is on Discord, there may be people who do not want to be on our own chat system.

I'd like to see us implement a chat system, and remove the dependency on Discord, but I would still want it to be opt in. Not everyone who wants to participate in Q&A wants to be contactable for reasons unrelated to their specific question or answer.

trichoplax‭ wrote about 1 year ago

I recall SE chat only allowing pinging a user if they have been active in a recent period of time. If implementing it here, I'd prefer to have a user not contactable until they choose to opt in to chat, but then continue to be contactable indefinitely until they choose to opt out.

trichoplax‭ wrote about 1 year ago

It might help to also have more fine grained options: do I want to be contactable only in rooms I have already participated, or from any room?

trichoplax‭ wrote about 1 year ago · edited about 1 year ago

In particular, we could let a user choose whether to be contactable by direct message, or only in public messages.

Direct messages create an additional moderation burden though, so I would want us to consider only allowing direct messages to moderators, with all other communication being public.