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Comments on Probationary shadowban for new accounts

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Probationary shadowban for new accounts

+2
−7

I'd like for communities to be able to opt in to a feature that shadowbans new accounts for a brief period of time. Moderators should be able to release accounts from the shadowban manually; they should also be released from the shadowban after the time period expires.

The initial duration can be quite short—an hour, maybe?—but ‘suspicious activity’, definition TBD but with some suggestions below, should rapidly increase the duration of the shadowban (say by doubling it for each red flag).

This would help prevent users who have been subject to other sorts of anti-abuse moderation (like STAT) from simply creating new accounts on new IP addresses and continuing their existing patterns of behavior. Across Codidact, we have, to my knowledge, exactly one user who does this, and does it frequently, and I would like it to stop once and for all.

Edit: The value of a short shadowban has been questioned in one answer, and ironically enough the motivation I had for that is in line with a different answer: the idea is to give the suspicious user enough rope to incriminate himself. Post once, and your post appears to the rest of the world in an hour. Post again before that hour is up, with some red flags in the second post, and now the ban is extended, and both posts remain hidden from the world for longer. This is better than a rate limit, because it lets us see the true colors of the suspicious user faster. And it's better than not imposing the shadowban at all initially, because there is no interval during which other users can be distracted by the posts that would be retroactively obliterated if the new user is successfully re-exiled.

Of course this is all predicated on moderators taking an active role in responding to new activity and firmly rejecting ban-evading accounts; nothing I could propose can substitute for that. But if I were such a moderator, I would want a tool like this to make it so that I can keep the community clean without having to watch it 24/7 for sneaky ban evaders.


Suggestions for ‘suspicious activity’:

  • Posting multiple questions all at once
  • Questions that are unusually short
  • Per-community lists of suspicious words—I can be 99.99% certain that any new account in the Mathematics community that posts a question with the words ‘pictorialize’ or ‘soothsay’, for example, is That Guy
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2 comment threads

I’d like to try to understand this better. Is it that all new users would automatically not have thei... (2 comments)
Broader discussion (2 comments)
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+5
−0

I'm not quite sure what you mean by "shadowban", but this does pretty much exist already.

Most communities on the network - I believe all of them except for Electrical Engineering at the moment - currently have "new site mode" enabled, which grants all new users the Participate Everywhere ability, which removes certain new-user rate limits.
If a community decides that the time has come to turn "new site mode" off, the Codidact Team can do that pretty easily as long as that's what that community decides. That means new users would be granted the "Participate" ability and not "Participate Everywhere" immediately upon joining the community.

Currently, the Participate ability allows you to post 3 top-level posts (questions, articles) and 10 second-level posts (answers) within 24 hours. The Participate Everywhere ability significantly raises those rate limits.

Moderators on individual communities can suspend or remove individual abilities from specific users. If someone is abusing the Participate Everywhere ability, a moderator can remove it. If someone is abusing the Participate ability, a moderator can suspend that ability. Moderators can also issue broader suspensions for individual users. (Ban evasion is a legitimate reason to issue a suspension.)
This is usually the best way to handle a disruptive individual, and doesn't require the intervention of the Codidact Team - community moderators have the tools to handle that at their disposal.

The Codidact Team does have some stronger tools available, such as STAT, and we're around if the mods need us to step in (such as through Discord, through flag escalations, or just noticing what's going on).

The rate limit values for both users with Participate and Participate Everywhere can also be adjusted on a per-community basis:

Four values in the administrator tools, displaying the number of top- and second-level posts that can be posted by both new and established users

However, I don't think it would be a good idea to start fiddling with those values because of a single disruptive user. We have other tools more appropriate for handling that, and you have access to the most basic and yet most important one: Flagging.
If you spot an issue, flag it. If you think someone's evading STAT or some other block, raise a flag. The community moderators will see the flag, and likely the Codidact Team as well. But if nobody is flagging suspicious behavior, it's much more likely to slip under the radar.

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2 comment threads

"STAT"? (7 comments)
I don't think this pretty much exists already (1 comment)
I don't think this pretty much exists already
r~~‭ wrote about 1 year ago

There's an important difference between shadowbanning and rate-limiting: a shadow ban doesn't stop innocent users from using the site normally. There would just be a delay before their posts are visible to the rest of the community, during which moderators have a chance to review the content and approve it early. That makes it a lot easier to crank up the sensitivity of the shadow ban without worrying about driving away new non-problem users.

There are also some non-rate-related indicators I've suggested here that would make it easier to detect the particular problems we've been seeing without requiring busy moderators to be on top of their communities 24/7.