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Comments on Probationary shadowban for new accounts

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Probationary shadowban for new accounts

+2
−7

I'd like for communities to be able to opt in to a feature that shadowbans new accounts for a brief period of time. Moderators should be able to release accounts from the shadowban manually; they should also be released from the shadowban after the time period expires.

The initial duration can be quite short—an hour, maybe?—but ‘suspicious activity’, definition TBD but with some suggestions below, should rapidly increase the duration of the shadowban (say by doubling it for each red flag).

This would help prevent users who have been subject to other sorts of anti-abuse moderation (like STAT) from simply creating new accounts on new IP addresses and continuing their existing patterns of behavior. Across Codidact, we have, to my knowledge, exactly one user who does this, and does it frequently, and I would like it to stop once and for all.

Edit: The value of a short shadowban has been questioned in one answer, and ironically enough the motivation I had for that is in line with a different answer: the idea is to give the suspicious user enough rope to incriminate himself. Post once, and your post appears to the rest of the world in an hour. Post again before that hour is up, with some red flags in the second post, and now the ban is extended, and both posts remain hidden from the world for longer. This is better than a rate limit, because it lets us see the true colors of the suspicious user faster. And it's better than not imposing the shadowban at all initially, because there is no interval during which other users can be distracted by the posts that would be retroactively obliterated if the new user is successfully re-exiled.

Of course this is all predicated on moderators taking an active role in responding to new activity and firmly rejecting ban-evading accounts; nothing I could propose can substitute for that. But if I were such a moderator, I would want a tool like this to make it so that I can keep the community clean without having to watch it 24/7 for sneaky ban evaders.


Suggestions for ‘suspicious activity’:

  • Posting multiple questions all at once
  • Questions that are unusually short
  • Per-community lists of suspicious words—I can be 99.99% certain that any new account in the Mathematics community that posts a question with the words ‘pictorialize’ or ‘soothsay’, for example, is That Guy
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2 comment threads

I’d like to try to understand this better. Is it that all new users would automatically not have thei... (2 comments)
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Jon Ericson takes the opposite position: find the miscreants as quickly as possible.

My thinking has been heavily influenced by this philosophy of moderation written by the late Shamus Young. A key quote:

Instead of making rules to compel crazies to behave – which can become a full-time enforcement project – I allow them to act out. And then I ban them. I want to know who the crazy people are, as fast as possible. The sooner they reveal their character, the sooner I can pull them out of the pool before they make a mess. This isn’t hard. Problem People are usually easy to spot.

Another way to put it is that moderators have the site rules/guidelines as tools designed to be a standard of behavior. But if people are breaking the community without breaking the rules, we don't need to just throw up our hands. I strongly suspect a few people (maybe as few as one) cause most of the problems on most sites. I might have a hard time sorting things out because there are a lot of accusations being thrown around. Just because someone breaks the rules sometimes doesn't mean they incapable of being decent members of the community.

I understand that the problem you describe is that it's annoying to repeatedly find the same person again and again, but I submit that it's still better to find them unambiguously than it is to rules-lawyer them into misbehaving in a way that's harder to detect.

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1 comment thread

Not sure how we disagree (1 comment)
Not sure how we disagree
r~~‭ wrote about 1 year ago

I'm not proposing anything that would involve rules-lawyering. This whole proposal is very much in line with the idea that we should let new accounts show us (moderators) their true colors and then (again, moderators) eject them.

My understanding is that there is already IP-based filtering in place to keep the individual who keeps making new accounts from doing so, and yet the accounts are still being made. It's time to actually do the ejecting in a way that isn't toothless if they try to keep coming back with new names.