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I agree that showing just the first five comments is a little on the low end in many cases. I don't think blindly increasing this to "the first ten", or to "all", is the correct solution, however....

posted 2y ago by Canina‭

Answer
#1: Initial revision by user avatar Canina‭ · 2021-09-05T13:56:11Z (over 2 years ago)
I agree that showing just the first five comments is a little on the low end in many cases.

I don't think blindly increasing this to "the first ten", or to "all", is the correct solution, however.

I would instead propose that, when expanding a comment thread in-place:

 * the initial 1-2 comments are always shown; if possible to do with reasonable performance, "all comments by the user starting the thread up to the first comment by another user" might even be an even better heuristic
 * the *last* *N* comments (for some value of *N*) are shown; the last 3-5 comments might be a reasonable starting point
 * the set of comments shown is filtered such that the two criteria don't result in the same comment being shown twice
 * there is some indication between the two that, if indeed, there are comments that are not being shown

Personally, I find that most of the time, I want the first (or so) comment to see in more detail what the thread is about; and the last several comments to see where the discussion is at *now*; but most of the time, what's *in between* those is just how the thread got from where it was to where it is.

Of course, the full thread should remain readily accessible as well.