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I agree that showing just the first five comments is a little on the low end in many cases. I don't think blindly increasing this to "the first ten", or to "all", is the correct solution, however....
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#1: Initial revision
I agree that showing just the first five comments is a little on the low end in many cases. I don't think blindly increasing this to "the first ten", or to "all", is the correct solution, however. I would instead propose that, when expanding a comment thread in-place: * the initial 1-2 comments are always shown; if possible to do with reasonable performance, "all comments by the user starting the thread up to the first comment by another user" might even be an even better heuristic * the *last* *N* comments (for some value of *N*) are shown; the last 3-5 comments might be a reasonable starting point * the set of comments shown is filtered such that the two criteria don't result in the same comment being shown twice * there is some indication between the two that, if indeed, there are comments that are not being shown Personally, I find that most of the time, I want the first (or so) comment to see in more detail what the thread is about; and the last several comments to see where the discussion is at *now*; but most of the time, what's *in between* those is just how the thread got from where it was to where it is. Of course, the full thread should remain readily accessible as well.