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Archive to mark as "resolved", without locking the comment?

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I've recently come across a situation where I thought archiving the comment thread was appropriate: A user suggested an improvement in the thread, and that improvement was then implemented (by me).

Then I realized that archiving actually also locks the thread and prevents anyone from responding further, which is a problem since if there's any further feedback, they would have to make a new thread cross-referencing the old one.

Could the Archive tool be made to not also lock the thread? We already have a lock tool; if I wanted to archive and lock then I would just use both tools.

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Why not just delete the thread? (3 comments)

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+2
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I think what you might be looking for is "resolved" -- you want to indicate that a thread has been handled, but you want to leave the door open for feedback.

I would expect a hypothetical "resolve" option to do the following:

  • Hide the thread by default, as with archived threads.
  • Show "resolved" in its title when the thread is shown under a post.
  • Add a "resolved by $user at $timestamp" comment into the thread, so that any post-resolution comments are clear in their timing.

Would this do what you're looking for?

Just as you can restore an archived or deleted thread, I'd expect resolving a thread to be reversible.

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Visual difference between comments and system messages (3 comments)

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