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Q&A

Welcome to Codidact Meta!

Codidact Meta is the meta-discussion site for the Codidact community network and the Codidact software. Whether you have bug reports or feature requests, support questions or rule discussions that touch the whole network – this is the site for you.

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Q&A 1. Outline Codidact's complaints process? 2. What public bodies oversee Codidact?

I ask as general reference. I compare with UK corporations, as Codidact are "incorporated in the United Kingdom as a Community Interest Company (CIC), with plans to become a Charitable Incorporated...

1 answer  ·  posted 1y ago by Ethen‭  ·  last activity 1y ago by ArtOfCode‭

#3: Nominated for promotion by user avatar ArtOfCode‭ · 2023-07-25T22:38:41Z (over 1 year ago)
#2: Post edited by user avatar Moshi‭ · 2023-07-25T21:43:21Z (over 1 year ago)
#1: Initial revision by user avatar Ethen‭ · 2023-07-25T18:44:56Z (over 1 year ago)
1. Outline Codidact's complaints process? 2. What public bodies oversee Codidact? 
I ask as general reference. I compare with UK corporations, as Codidact are ["incorporated in the United Kingdom as a Community Interest Company (CIC), with plans to become a Charitable Incorporated Organisation (CIO) in the future."](https://codidact.org/leadership.html)

Most UK corporations publish their complaints procedure, with timeframes, like [Lloyds Bank](https://www.lloydsbank.com/contact-us/how-to-complain.html). 


![Image_alt_text](https://meta.codidact.com/uploads/1i8sdvoqtv9o2hit8wzjbdftw0k4)

#### 1. Can Codidact do same?

#### 2. If a Codidact user is unhappy with Codidact's final decision, what  public bodies can users complain to? As examples, Lloyds Bank refers you to "Financial Ombudsman Service, and [British Airways](https://www.britishairways.com/en-ca/information/help-and-contacts/complaints-and-claims#)  Centre for Effective Dispute Resolution (CEDR).