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Comments on Opening the "Account" tab produces "500 - Internal Server Error"

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Opening the "Account" tab produces "500 - Internal Server Error"

+3
−0

When I go to my profile page and I click on the "Account" tab:

Profile Page

It redirects to "https://meta.codidact.com/users/edit" and I get:

The problem

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1 comment thread

Can't reproduce (6 comments)
Can't reproduce
Olin Lathrop‭ wrote over 2 years ago

I just tried it on my account, and it worked fine. Is there anything you can think of that is different with your account than the ordinary?

Kevin Shenouda‭ wrote over 2 years ago · edited over 2 years ago

Thanks for responding. Can't the site admins find the problem details from the "quote error ID"?

But yeah, whatever, it worked now, but the reputation number above is still broken.

See the photo: https://meta.codidact.com/uploads/DXAX59VL3gWEq7YfRTaQYPJk

(i.e. I've got 11 but it shows that I have 1.)

Monica Cellio‭ wrote over 2 years ago

Somebody with database access can check that error code, yes. Thanks for the report.

Your reputation is correct; it shows as 11 (currently) on your profile. Here on Meta, reputation doesn't show in the "usercard"; those stats are number of top-level posts, number of answers, net votes, and edits. We felt that on Meta, people shouldn't be afraid to make suggestions that might be controversial -- we didn't want "the number next to my name went down!" to cause people to not ask questions or offer suggestions. Each community can configure which stats show in the usercard.

Kevin Shenouda‭ wrote over 2 years ago · edited over 2 years ago

Thanks. I think Peter Mortensen's answer‭ describes the same problem, no?

As a (for now at least) casual user, I can report that a bad first impression is that there are way too many "500 server errors".

Within a few tens of minutes I ran into two, one for some profile action (clicking on some tab in a user profile?) and one for en edit action.

sau226‭ wrote over 2 years ago · edited over 2 years ago

We've fixed this in commit c4e4367, which was deployed along with other changes today.

Kevin Shenouda‭ wrote over 2 years ago

OK. Thanks for your time. :-)