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"Tour" for new users?
Hi everyone! I'm joining the bandwagon coming from SE. I've been active over there for just over four years, so needless to say that I'm very familiar with that platform.
Codidact shares a lot of similarities with SE: it's got Markdown support, the sidebar works similarly to that of SE, etc. But there's a lot of things which are different, too, such as the new categories feature, reputation being replaced with trust levels, etc.
SE, for comparison, has both a tour and a help center, where the tour provides an overall view of how things work and the help center looks at the details on how to ask, answer, and do other things on the site. If there is something analogous here, it's not very well publicized.
If there is not a tour/help center: what would it take to create one?
If and when there is a tour/help center: what would it take to, say, add a widget to the sidebar or footer with a link to it?
Yay. This has been completed. See Announcing a new user tour. Thanks to Mithical for an extremely nice example questi …
4y ago
Just to add to this, we also have the availability of contextual help in the right hand sidebar. This will show help dep …
4y ago
In my opinion, the Tour on SE/SO left a lot to be desired. It provided an extremely brief overview of some features whil …
4y ago
So... expanding from my comment from yesterday, here are my thoughts regarding the "tour". I think we had the proposa …
4y ago
4 answers
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So... expanding from my comment from yesterday, here are my thoughts regarding the "tour".
I think we had the proposal for an interactive "learn the site" tour on the (now deprecated) forum. This doesn't mean a page, where you scroll down and see the different components gliding into the screen with nice effect, but something where you enter a question (either a proper one or one just "for the guide") and get to know all of the features you have available as new users yet, such as:
- categories
- posting questions/articles (and using Markdown)
- posting answers
- posting comments
- flagging
- suggesting edits
- voting
This does sound like a lot of features, but I think that it might work for users to teach them their use by using an interactive wizard. I am somehow inspired by Discourse's "sign up tour" here, which you can try out if you sign up on our (now deprecated) forum.
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In my opinion, the Tour on SE/SO left a lot to be desired. It provided an extremely brief overview of some features while leaving out a lot of important functional details.
I am not sure if a Tour is planned for Codidact. I know that a lot of effort is being put into help pages, and in fact there have been a whole bunch of updates within the last few days. Click Help on the top of any page and you can see the currently available help topics.
We are also working on some context-sensitive help (e.g., while asking or answering a question). Help pages and other documentation are being created in parallel with, but not exactly synchronized with each other, and the system is evolving very quickly.
Yay. This has been completed. See Announcing a new user tour.
Thanks to Mithical for an extremely nice example question and to Monica for proofreading it. :)
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Just to add to this, we also have the availability of contextual help in the right hand sidebar. This will show help depending on what page you are on and what element you are interacting with.
It is currently in design phase but the aim is to provide a more useful context to help as and when you need it as opposed to going to a different part of the site.
Whilst this doesn't take away the need of a tour...it does alleviate some of the pressures of trying to do everything with a tour.
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