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Comments on Hobbling of users who consistently post low-quality content

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Hobbling of users who consistently post low-quality content

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There are, unfortunately, a few users on Codidact who relatively consistently make low-quality contributions. These posts often come in bursts and tend to be downvoted fairly quickly, but that doesn't slow them down.

I propose that Codidact should implement some manner in which to slow down such users. They shouldn't be prevented entirely from posting, but there should be limits in place to ensure that their posts don't drown out other content.

I am posting a self-answer with a suggestion for how this can be done, but alternative suggestions (or arguments why this is a bad idea) are certainly welcome!

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4 comment threads

It's not possible to meaningfully hobble bad users. You can only hobble new users. (1 comment)
Like the idea. Added some extra steps to your basic proposal to allow for "strictness configuration";... (2 comments)
Perfect is the enemy of good (3 comments)
Downvote!!! it's not because my answers/questions are poorly written (2 comments)
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It sounds like we want to temporarily revoke a person's ability to make lots of posts when recent quality is an issue.

The Participate Everywhere ability allows one to post without limit. Nominally, the requirement to earn it is:

To earn this ability, you need to have roughly 75% of your posts be positively received, with a minimum of 5 positively-recieved posts (these numbers may vary from site to site).

I said "nominally", because we've started communities here in "new" mode, so that people trying to build and expand our small communities aren't, um, hobbled.

Without "new" mode, people start at Participate:

This ability allows you to posts 3 [configurable] top-level posts (questions and articles) a day, and to post 20 answers a day.

This ability also allows you to raise 15 flags on posts a day.

Three posts a day is hobbling, not a block, so people can lift themselves out of it. That number is configurable per community.

Moderators can suspend or revoke individual abilities. I know this question is about automatic measures, but there is a manual option for individual cases that are disrupting a community.

The system automatically checks qualifications periodically (I think a few times a day) and grants new abilities when people have earned them. It does not currently revoke abilities (and in some cases that would be hard to even test).

Question 1: Should we build a "hobbling" system on the same tools? If the criteria (TBD) are met to tell a user to slow down, the script could suspend Participate Everywhere. Later runs of the script would check whether conditions have improved and restore the ability if so.

Question 2: If so, what should the criteria be to hobble a user? Abilities are based on all activity, but it seems like the problem that motivated this question arises from recent activity. If somebody had a bad start a year ago, fixed it, and then has one bad post now, that shouldn't hobble the person, I don't think. But if several more bad posts follow, that's different.

No matter what approach we take, I think it's important to give a user some warning at posting time -- something to the effect of "hey, be careful -- several of your recent posts haven't been well-received and you might get rate-limited".

If we take the approach I'm describing, then the only timing problem would be if the script happens to run while the person is posting. We can probably catch and handle that so the person doesn't lose work. (It'd stink to write up a long answer and only then have it rejected.) Otherwise, we know when you click "ask question" or start to type into the answer box whether you're allowed to post right now, and we can intercept you if not (like we do with existing rate limits).

By using the abilities system, we reduce the chances of creating weird conflicts with the abilities system by having two different, parallel ways of deciding what you're allowed to do. That seems more resilient.

A final question: Should we lift "new" mode from any network communities and recalculate abilities? I'll have to check with devs to find out what other effects there are; I think it's mainly that in "new" mode everyone starts with Participate Everywhere, but if there are other effects too, that would factor into the discussion.

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2 comment threads

Automated or handed out by mods? (3 comments)
Take posting by other users into account (5 comments)
Automated or handed out by mods?
Lundin‭ wrote about 3 years ago

This sounds good overall. I think the main question is: should this be automated by the site (by looking at recent post score, closed posts etc) or manually by moderators? I'm not sure which would be better. Automated means (perhaps?) less friction and drama as people don't feel singled-out, manually means (perhaps?) more accuracy aimed at the few people who actually need to slow down. Or maybe a combination of both?

Monica Cellio‭ wrote about 3 years ago

I'd say a combination. Moderators can suspend the ability right now if they want to; maybe we didn't do a good-enough job of communicating that with them. But some sort of automated traffic control also sounds like a good idea.

Lundin‭ wrote about 3 years ago · edited about 3 years ago

Monica Cellio‭ Someplace Else has this automated question ban which kicks in after asking x badly received questions. It always seemed a bit drastic to me, but then I don't know how/if it scales up. For automated tasks I think something that scales up would work best, a script that looks at recent post score/closure and kicks in after x bad questions in one week or such. First time a warning when you post "your last posts [links] were not well-received" and then some guidance of how to improve them. Then next time, if no improvement, the slow down mode where the amount of questions they can ask is reduced - which again, they should be notified about. And if no improvement still, an automated question ban.